Her Next Step - New Badges, New Journeys, New Discoveries

Membership Renewal is Open

Keep her engaged and inspired in challenging times.

In challenging times, our Girl Scout grit shines the brightest. That’s why we’re prepared to be a source of consistency for you and your girl when you need it most. Now you can access the Girl Scout experience she knows and loves in a way she can enjoy right now.

RENEW NOW

While many of the things she was looking forward to are canceled, Girl Scouts is still happening. From home and online, for as long as she needs to, she can:

Keep the Girl Scout experience going and stay connected while earning badges through online activities with the NEW Girl Scouting at Home
Participate in live virtual events and safe service projects that keep her engaged and inspired
Gain tangible, innovative problem-solving and life skills
Grow confidence in her outdoor skills and learn how to be a champion for the environment
Expand her imagination through hands-on STEM activities

And as things continue to evolve and change, we’ll continue to adapt to meet her needs until we can come together again.

Connection is more important than ever as we navigate these challenging times. So whenever you’re ready to renew your Girl Scout membership, we’ll be here for you.

Renewal Resources

Having trouble logging in to MyGS?

For step-by-step screenshots on how to log into MyGS, click here.

Q: Why isn’t my username working?
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact Customer Care.

Q: Why am I not getting the password reset emails?
A: The password reset emails come from gsusacustomercare@girlscouts.org, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact Customer Care to verify that your username/email address is correct.

Q: How do I reset my password when I no longer have access to the email address associated with my account?
A: Customer Care can easily change your username/email address without requiring you to recreate your account.

Q: Why can’t I see my family when I log in?
A: There are a couple reasons this could happen:

Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact Customer Care if you’d like to be listed as your household’s preferred contact.
You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact Customer Care to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in?
A: There are several reasons this could happen:

Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
Check your member profile to make sure you’re listed as a volunteer in the troop.
Not all troop volunteers can access the troop tab. Check with your council to see which volunteer roles they allow to access the tab.
If your background check has expired, you may lose access until it is up-to-date.

If you're still having issues, please contact us. We're happy to help!

Helpful tips to make renewing easy!

Parents/Caregivers

View step-by-step instructions to guide you along the way in registering your girl.

Troop Leaders

Did you know? – You can renew your whole troop at one time! Check out our step-by-step instructions to guide you in registering your troop.

If you're still having issues, please contact us. We're happy to help!

Need help or have questions? Contact Customer Care.

Looking for more ways to get involved with Girl Scouts? Contact us.