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Her Next Step - New Badges, New Journeys, New Discoveries

Renew

Her Next Step, Powered by Girl Scouts

With new programs in outdoors and STEM, and the promise of dozens of new skills to learn and awards to earn, Girl Scouts offers the best leadership development experience for girls in the world. Girl Scouts is a place where she’ll continue to discover new interests, explore her potential, and just be herself.
 


Not yet a member? Join now

Renew by August 15, 2019!

  • Get ahead of the back-to-school rush

  • Be entered in our first-time-ever pre-fall renewal prize drawing. Check out the cool prizes you can win!

  • Help your troop leader plan ahead for the school year

Troop Leaders

Did you know – You can renew your whole troop at one time. What a great use of cookie sale funds! 

Volunteer and Girls exploring nature together

Need Help Logging In?

For step-by-step screenshots on how to log into MyGS, click here.

Q: Why isn’t my username working?
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact Customer Care.

Q: Why aren’t I getting the password reset emails?
A: The password reset emails come from gsusacustomercare@girlscouts.org, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact Customer Care to verify that your username/email address is correct.

Q: How do I reset my password when I no longer have access to the email address associated with my account?
A: Customer Care can easily change your username/email address without requiring you to recreate your account.

Q: Why can’t I see my family when I log in?
A: There are a couple reasons this could happen:

  • Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact Customer Care if you’d like to be listed as your household’s preferred contact.
  • You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact Customer Care to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in?
A: There are several reasons this could happen:

  • Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
  • Check your member profile to make sure you’re listed as a volunteer in the troop.
  • Not all troop volunteers can access the troop tab. Check with your council to see which volunteer roles they allow to access the tab.
  • If your background check has expired, you may lose access until it is up-to-date.

Customer Care can provide additional support.

Need Help Renewing?

For step-by-step screenshots on how to renew your family, click here.

For step-by-step screenshots on how to renew members of your troop, click here.

If you're still having issues, please contact Customer Care, we're happy to help!

 

 Are you a Girl Scout Leader needing additional registration resources?  Click here.