side menu icon

Customer Care:

Staff Directory

Executive Administration

Lynelle McKayChief Executive Officer - Austin(800) 733-0011, ext. 108
Jerry SpataroChief Financial Officer - Austin(800) 733-0011, ext. 107
Celia TellezChief of Programs and Community Engagement - Austin(800) 733-0011, ext. 115
Erika HollandChief Development Officer - Austin(800) 733-0011, ext. 145
Lolis Garcia-BaabChief Marketing & Communications Officer - Austin(800) 733-0011, ext. 185
Meredith ClarkeDirector of Member and Data Operations - Austin(800) 733-0011, ext. 142
Dolly ShubertExecutive Administrative Assistant - Austin(800) 733-0011, ext. 106
Flora McArthurSenior Project Manager - Austin(800) 733-0011, ext. 190

HR Services

Pamela CarrollDirector of HR Services - Austin(800) 733-0011, ext. 133
Jodie GayHR Analyst - Austin(800) 733-0011, ext. 112

Membership

Earind JacksonDirector of Member Services – Austin(800) 733-0011, ext. 117
Lauren WhiteMembership Team Lead, Area 1 – Brownwood/San Angelo(800) 733-0011, ext. 702
Charity MojicaMembership Team Lead, Area 2 – Waco/Killeen/Temple(800) 733-0011, ext. 801
Sarah ElfersMembership Team Lead, Area 3 – Bryan/Brenham/Bellville(800) 733-0011, ext. 302
Danae RawlinsonMembership Team Lead, Area 4 – Austin(800) 733-0011, ext. 170
Lindsay StofleMoves Management Executive - Austin(800) 733-0011, ext. 147
Robin WheelerMembership Development Executive - Brownwood(800) 733-0011, ext. 208
Randi HavlakMembership Development Executive - San Angelo(800) 733-0011, ext. 705
Johnna GurlenMembership Development Executive - Killeen(800) 733-0011, ext. 811
Tricia WeberMembership Development Executive - Temple(800) 733-0011, ext. 803
Betsy KlesseMembership Development Executive - Waco(800) 733-0011, ext. 620
Emily DawsonMembership Development Executive - Bryan/College Station(800) 733-0011, ext. 307
Ginny FordMembership Development Executive - Bryan/College Station(800) 733-0011, ext. 305
Christy AndersonMembership Development Executive - Austin(800) 733-0011, ext. 184
Anita BraunMembership Development Executive - Austin(800) 733-0011, ext. 130
Annette BrockMembership Development Executive - Austin(800) 733-0011, ext. 122
Julissa GonzalesLatino Initiative, Membership Development Executive - Austin(800) 733-0011, ext. 120

Volunteer Support Services

Jaclyn SharpVolunteer Support Services Manager- Austin(800) 733-0011, ext. 143
Glenda HicksVolunteer Development Associate - Austin(800) 733-0011, ext. 110
Kim CainVolunteer Event Coordinator(800) 733-0011, ext. 146

Product Program - Cookie and Fall Product Sales

Sierra FernandesDirector of Product Programs – Austin(800) 733-0011, ext. 126
Kellye KosandaProduct Program Associate – Austin(800) 733-0011, ext. 125
Annie NestlerodeProduct Program Associate – Austin(800) 733-0011, ext. 105

Retail Operations

Yvette HairstonDirector of Retail Operations and Business Services – Austin(800) 733-0011, ext. 101
Austin Shop(800) 733-0011, ext. 116
Waco Shop(800) 733-0011, ext. 616
Bryan/College Station Shop(800) 733-0011, ext. 301

Program Services

Sherry WolfeDirector of Program Services - Austin(800) 733-0011, ext. 124
Wendy RileyProgram and Award Specialist – Austin(800) 733-0011, ext. 152
Melissa GreenProgram and Teen Mentor Specialist - Waco(800) 733-0011, ext. 610
Karen StoryProgram Specialist - Bryan/College Station(800) 733-0011, ext. 303
Christina CampbellProgram Specialist - San Angelo(800) 733-0011, ext. 713

Camps and Outdoors

Alicia GustSenior Camp Services Manager - Austin(800) 733-0011, ext. 109
Katie SweeneyCamp Texlake Manager - Texlake(800) 733-0011, ext. 409
Kaytlyn WornerCamp Kachina Manager - Kachina(800) 733-0011, ext. 822
Amy MichalskiEquestrian Manager - Texlake(800) 733-0011, ext. 404

STEM Programs

Laura TerrillSTEM Manager – Austin(800) 733-0011, ext. 103
Sarah VanDykeTech Girls/STEM Specialist - Austin(800) 733-0011, ext. 162

Data Information Services

Janet BunchData Information Manager - Austin(800) 733-0011, ext. 153
Michele WagnerActivities Manager - Austin(800) 733-0011, ext. 111
Mohamad AbdulkaderData Administrator - Austin(800) 733-0011, ext. 154
Deborah IsmailInside Sales Specialist- Austin(800) 733-0011, ext. 114
Bethanie BeougherCustomer Care Administrator - Austin(800) 733-0011, ext. 167
Kim CainCustomer Care Specialist - Austin(800) 733-0011, ext. 168
Julie SattlerCamp Registrar - Austin(800) 733-0011, ext. 128

Community Troops

Nancy KingCommunity Troops Specialist - Brownwood(800) 733-0011, ext. 207
Michelle CovingtonCommunity Troops - SISTERS Coordinator – San Angelo(800) 733-0011, ext. 703
Audra VelezCommunity Troops Specialist - SISTERS - San Angelo(800) 733-0011, ext. 713
Christina CampbellCommunity Troops Specialist - SISTERS - San Angelo(800) 733-0011, ext. 713
Marilyn NickersonCommunity Troops Specialist - GSBB - Waco(800) 733-0011, ext. 601
Sakina DixonCommunity Troops Specialist - Girls Lead - Waco(800) 733-0011, ext. 605
Jordan FranciscoCommunity Troops Specialist - HACA - Austin(800) 733-0011, ext. 132
Dominique GravesCommunity Troops Specialist - GSBB - Austin(800) 733-0011, ext. 171
Allison Igo-EdwardsCommunity Troops Specialist - Austin(800) 733-0011, ext. 127

Marketing and Communications

Kelcy ParrishGraphic/Web Designer - Austin(800) 733-0011, ext. 197
Pam HollingsworthSpecial Events Specialist - Austin(800) 733-0011, ext. 186
Reyna MartinezPublic Relations Executive (Areas 1, 2 & 3) – Austin(800) 733-0011, ext. 161
Hannah BrunoPublic Relations Executive (Area 4) – Austin(800) 733-0011, ext. 136

Resource Development

Thais de MacedoGrants Manager - Austin(800) 733-0011, ext. 157
Scott DingerResource Development Executive - Austin(800) 733-0011, ext. 123
Donna BroshResource Development Executive - San Angelo(800) 733-0011, ext. 701
Misa RojoCorporate Development Executive - Austin(800) 733-0011, ext. 129
Christal HiceResource Development Executive - Temple(800) 733-0011, ext. 802
Amy ScurlockConstituent Management Administrator - Austin(800) 733-0011, ext. 155

Facilities

Jim MedlinDirector of Facilities - Austin(800) 733-0011, ext. 148
Doug PerryFacilities Support Specialist/Carpenter - Austin(800) 733-0011, ext.156
David ReevesFacilities Support Specialist - Austin(800) 733-0011, ext. 104
Chance KinseyCamp Ranger - Texlake(800) 733-0011, ext. 403
Rick RamirezCamp Ranger - Kachina (800) 733-0011, ext. 803

Accounting

Cheryl RogersAccounting Manager - Austin(800) 733-0011, ext. 118
Lee Ann BrennanJunior Accountant - Austin(800) 733-0011, ext. 144
Kathy WhiteAccounts Receivable, Grant Specialist - Austin(800) 733-0011, ext. 113