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Service Unit Resources

Thank you for taking on a volunteer leadership role at the service unit level. Your contribution ultimately makes a big difference in the lives of other Girl Scouts. We know that you may need certain resources in order to get the job done.  You can do it, and we are here to help!

We've launched a virtual file drawer of documents, guides, and information that will assist you as a Service Unit leader! We're starting small, but this section will be constantly updated as new and relevant materials are available. Have ideas about what should be included here? Please let us know!

 

  Archived Issues of The GSCTX Insider
  Criminal Background Checks (CBCs)

With Volunteer Systems, many aspects of our Criminal Background Check (CBC) process have changed. An extensive Criminal Background FAQ document is now available to explain the process. In conjunction with this document, we have also published a “CBC Quick Start” guide, which gives instructions on how to get a CBC completed – whether someone is a volunteer, an adult member without a volunteer role, or not a member at all. Questions? Please reach out to Customer Care.

  Membership Registration Resources
Registration Information and Deadlines
Communicating G.I.R.L. and the Value of Girl Scouts
Step-by-Step Online Renewal Instructions
2018 Paper Membership Registration Forms

Online registration is always preferred. However, for members where internet access is limited or for Spanish-speaking households, paper forms are available:

  2017-18
Membership Registration Summary
2017-18
Girl Registration
2017-18
Adult Registration
English printable pdf
English fillable pdf
Spanish printable pdf
Spanish fillable pdf
 

 

  Service Unit Position Descriptions
Service Unit Director

Purpose of Position: To develop, promote, manage, and maintain Girl Scouting in a designated geographical area called a Service Unit.

Click here for the complete position description.

Service Unit Registrar

Purpose of Position: To ensure that girls and adults have opportunities to participate in the Girl Scout Leadership Experience by coordinating recruitment events, organizing troops and assisting with making sure that girls are placed in troops with the SU jurisdiction.

Click here for the complete position description.

Service Unit Treasurer

Purpose of Position: Maintain accurate financial records of the Service Unit and oversee compliance of GSCTX financial procedures of Troops within the Service Unit.

Click here for the complete position description.

Service Unit Event Director

Purpose of Position: Manage Service Unit Event Coordinators and/or lead committees in organizing the events to help girls develop to their fullest potential and become competent, resourceful women.

Click here for the complete position description.

Service Unit Fall Product Manager

Purpose of Position: To ensure the opportunity for individual growth and enrichment of girls throgh participation in Fall Product Sales and to support Troop Fall Product Coordinators in carrying out the duties of their positions.

Click here for the complete position description.

Service Unit Cookie Manager

Purpose of Position: To support and communicate important program information to the Troop Cookie Coordinators, distribute product from our shipping agent to the troops, and to contract for Cookie Booths if no Booth Manager exists in your Service Unit.

Click here for the complete position description.

Service Unit Cookie Booth Manager

Purpose of Position: To ensure equitable distribution of booths to all Girl Scouts and Girl Scout Troops during the Annual Cookie Program.

Click here for the complete position description.

Service Unit Troop/School Organizer

Purpose of Position: To coordinate recruitment events, organize troops and place girls within the Service Unit area.

Complete Position Description

Troop/School Organizer Position Guide

 

Service Unit Troop Coach

Purpose of Position: To provide ongoing program assistance and support to Troop Leaders in the Service Unit to ensure programs of the highest quality.

Click here for the complete position description.

Service Unit Event Coordinator

Purpose of Position: Coordinate Service Unit program events and/or lead committees in organizing events to help girls develop to their fullest potential and become competent, resourceful women.

Click here for the complete position description.

Service Unit Friends of Scouting Coordinator

Purpose of Position: Work with Service Unit Girl Scouts Troop Leaders and Troop FOGS Coordinators to ensure that FOGS (Friends of Girl Scouting) goals and activities are carried out and achieved according to Girl Scouts program, policies, and standards.

Click here for the complete position description.

Service Unit Scout House Manager

Purpose of Position: To assist Girl Scouts of Central Texas in the maintenance of the Girl Scout House that is located in the Service Unit area.

Click here for the complete position description.

Other Service Unit Team Member Positions

Here are position descriptions for several other positions commonly held in Service Units. These positions will fall under the "Service Unit Team Member" volunteer job role in Volunteer Systems:

 

  Service Unit Reports
Current Reports

Service Units should be receiving the following reports:

Unsure report (weekly on Mondays to SUDs and SURs) – This lists all girls and adults that have registered but were unable to choose a troop, and may still need assistance with placement. This report uses zip codes to determine which service unit report receives which unsure members.

Ineligible CBC report (quarterly, starting 1/16/2017) - This report includes all adults that have a restriction on file with GSCTX. Service Units are already receiving some of this information in a bi-weekly Service Unit Roster report. However, the Service Unit Roster report only lists adults who are currently members or volunteers. It does not capture parents or guardians that may not be members or members/parents/guardians from previous membership years.

Every Service Unit Director is notified at the time that a restriction is placed on an individual in a service unit. However, as leadership changes over time, this information may be lost. Sending this report periodically will fill the gap and make sure you are aware of those in your service unit that have restrictions on their ability to volunteer.

When viewing the report, please note that the date listed on the end of the restriction is the “expiration” date. This does not mean after this date an individual is automatically eligible. An individual may submit to another background check after the expiration date. If no new issues are found on his or her record, only then will they be “cleared”. Many dates you see have long expired. This means that these people are most likely no longer associated with GSCTX and therefore a second background check was never performed. GSCTX keeps the restriction information on file should they ever return and wish to participate as a volunteer in Girl Scouts again.

Finally, keep in mind that the service unit associated with each of these records is the “last known” service unit association. Again, in many cases, these individuals may not be in Girl Scouts, may have moved, etc.

GSUSA’s newly created SU roster report (Sundays, every two weeks to SUDs and SURs, starting 12/11/2016) – We are pleased to announce a brand new report that replaces the current Service Unit Roster Report and Troop Meeting Information reports! In response to the current report scheduling tool being inadequate for the reporting needs of Girl Scout Service Unit volunteers for each council, GSUSA created a new SU Roster Report. It will be sent out every two weeks on Sunday evenings to SUDs and SURs. Features include:

  • More user-friendly formatting
  • A listing of all troops and members for both the current AND previous membership years
  • Troop meeting information
  • And finally, unique counts of girls and adults in your service unit – this was something we could not do with the current report scheduling tool!

Training records report (every two months to SUDs, starting 11/16/2016) – Training records continue to live in Personify/eBiz until GSUSA has a solution in Volunteer Systems to house training records. Reporting on these records is challenging because troops no longer belong to the correct service units in Personify. This is not important for using eBiz to register for programs and training events, but makes it difficult to send reports to each service unit as was done in the past. The solution is for us to send all training records for members to all SUDs. Records will consist of the adult’s name, their zip code, the training they have taken, and the date the training happened. This report will bridge the gap until a more permanent and efficient solution is presented by GSUSA.

Awards records report (quarterly to SUDs, starting 12/14/2016) – Awards records continue to live in Personify/eBiz until GSUSA has a permanent solution in Volunteer Systems to house training records. Reporting on these records is challenging because troops no longer belong to the correct service units in Personify. This is not important for using eBiz to register for programs and training events, but makes it difficult to send reports to each service unit as was done in the past. The solution is for us to send all awards records for members to all SUDs. Records will consist of the recipient's name, their zip code, the award, and the date of the award. This report will bridge the gap until a more permanent and efficient solution is presented by GSUSA.

Criminal Background Check Reports – Update
Service Unit Directors have been receiving a monthly report with a listing of all members in their service unit and their CBC status. This report served us well when we had our used Personify/eBiz, as Personify did not have a way of housing CBC records with the membership records. Now that we are sending out Service Unit rosters that include CBC information from Volunteer Systems, this old report is no longer necessary, nor is it easy to keep updated. For this reasons, this report will no longer be sent out. If a SUD has a question regarding the CBC status of anyone in their service unit, they may always reach out to Customer Care for assistance.

Reports Coming Soon

At this time, there are no new reports being created for service units. Let us know if you have an idea for another report that would be useful as a service unit leader!

How to Open Reports
  • In order to open the SU Roster report that comes from GSUSA, our understanding is that you must have a full version of Microsoft Excel. Google Sheets or Microsoft Excel viewer software will not be able to open the encrypted report. One workaround for those that don't own a MS Excel license is to download and install LibreOffice, a free open source program that can open excel documents.

  • When opening certain reports such as the Unsure or Ineligible CBC report, you may get a warning that the file and extension don’t match and the file may be corrupt. This is a Salesforce reporting glitch, and since this report is coming from a trusted source, simply click “Yes” to view the file.

  • If you are having issue with Microsoft Excel opening the report, do the following:
    1. Download the file to your computer by selecting Save As from drop down of the attached file.

    2. Right click the downloaded file and select Properties.

    3. Click Unblock next to the “This file came from another computer and might be blocked to help protect this computer." warning.

    4. After doing this, the file can be opened (you may still get the warning about the file extension and formatting not matching – click “Yes”).

  • For those on a Macintosh, it doesn’t seem that the automated reports can be opened using the native Numbers software. With the exception of the SU Roster report, we can send a .csv file instead and this seems to fix the problem. Please contact Customer Care for assistance.

How to Sort Data in Reports

We have had several questions on how to sort the reports being generated by Volunteer Systems (such as the Unsure or Ineligible reports), as trying to do a simple sort gives an error. The good news is that the reports can be sorted, but it takes a couple extra steps. Here are the steps using Microsoft Excel:

1. Click in the little rectangle to the left of A and above 1 in the upper left corner of the worksheet. This will select all cells. Then right-click on your mouse and go to Format-Cells> Alignment. The 'merge cells' box may be filled in. Click it once and a checkmark will appear. Click it again to make the checkmark disappear. Click OK.

Screenshot showing how to unmerge an entire document

2. Again, click on the rectangle to highlight the whole worksheet, or alternatively, type Ctrl-A. Click on 'Sort and Filter' and then click on 'Custom Sort' from the dropdown box.

Example report showing how to custom sort

3. Click the "My Data has headers" checkbox. Add levels in the order you want to sort your data.

Example spreadsheet showing how to custom sort

4. You should now see everything sorted -- and you can play around with the sorting per your preferences.

Other Report Tips and FAQ
  • For the Service Unit Roster report, note that CBC records only automatically show up for those that have selected a volunteer role, as CBCs are only required for those that are volunteers. Please have adult members log back into MY GS and select at a minimum, “Troop Friends and Family,” so the system adds the CBC record to the report.

  • For the Service Unit Roster report, we are seeing instances of it not being received by some service unit leaders because of the domain they use for email (hotmail, mygrande.net, etc.). GSUSA is aware of this issue. Certain domains are blocking this report for some users. One thing that may help is to make Girl Scouts a safe sender - the report comes from noreply@girlscouts.org. If this doesn't help, our suggestion is to get a free gmail (Google) account (gmail is not having issues with the reports) or reach out to Customer Care to get a copy of the latest report sent manually to you. We apologize for the inconvenience.

  • For the Unsure report – if there is no attachment to the report email, then this means you do not have any unsure members that week. Also - any responses to these reports should be sent by a SUD or SUR to the Customer Care email (so an attachment can be sent) with "Unsure Report" in the subject line. The Customer Care team will be happy to transfer anyone who has a placement into their new troop home.

 

  Volunteer Toolkit (VTK)
What is VTK?

The Volunteer Toolkit (VTK) is a great online tool which can help you lead in less time and make it easier to delegate to other parents. Depending on what you choose to do, it supplies plans, lists of materials needed, and even helps you schedule meetings and communicate with other parents. It also makes it easy to check the calendar and schedule your troop for events. VTK is designed primarily for K-5 troops; however, other levels can utilize the toolkit. For adults who do not feel they have time to be troop leaders, we have found that getting all the girls' parents and guardians involved in running the troop can make the leadership easier for everyone. Also, check the GSCTX calendar and take advantage of the various events we offer to troops. You do not have to provide all the troop activities yourself.

Multi-level Troops and VTK

Volunteer Toolkit is now Multi-Level Troop friendly:

Troops that are listed as Multi-level can now access Volunteer Toolkit and all the badges/year plans available! Here are some screenshots showing how this works:

Screenshot showing Multi-level Troop plan for VTK
Screenshot showing how to select Multi-level Troop plan for VTK
Get Girls Outside with VTK
Get Girls Outside

Girls Get Outside:

GSUSA added a new banner in VTK that promotes the Get Girls Outside! Release.

To make it easy to Get Girls Outside! Some meetings now give you Outdoor activity options. These activities maximize the use of an outdoor space using the same themes as the indoor activity. You’ll know it’s an Outdoor activity if it has a little tree.

10 badges now include outdoor options:

  • 2 Daisy Petals
  • Lupe
  • Clover
  • 4 Brownie Badges
  • First Aid
  • Making Games
  • Snacks
  • Senses
  • 4 Junior Badges
  • First Aid
  • Simple Meals
  • Staying Fit
  • Detective

All outdoor materials and activity details are included in the meeting plan writeup. You choose whether outdoors is right for your troop and that activity. If it looks like rain on your meeting day, simply change your selection to indoors.

The meeting plan now includes a tree symbol to indicate the outdoor option – if the tree is filled in with green then the outdoor option has been selected. This screenshot shows a tree symbol next to "Breaking the Code" and "Fishing for Fingerprints."

Example of VTK Meeting Agenda with Get Girls Outside activities

Clicking on the Agenda Item with a tree symbol allows the Troop Leader to select the inside or outside option for that activity. This screenshot demonstrates the "toggle" buttons between "Inside" and "Get Girls Outside" for the Breaking the Code activity.

Example in VTK showing an activity that can be switched between an indoor or outdoor activity
VTK Promotional Flyers