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Renew

You are more than a Girl Scout. You’re a G.I.R.L. (Go-getter, Innovator, Risk-taker, Leader)

We believe there’s no such thing as too much. That there’s no excuse for making excuses. Our strength doesn’t come from how much we can lift but from how often we can lift ourselves back up. We are everyday optimists. Adventure seekers. Problem solvers. We are girls, troop leaders, mentors, advocates, parents, Girl Scouts. We are G.I.R.L.s (Go-getter, Innovator, Risk-taker, and Leader). We will not stop. In fact, we’re just getting started. Renew today. 

 



Not yet a member? Join now.

Are you ready to renew, but don't know where to start? Checkout the Renewal Resources below:

Logging into MyGS

For step-by-step screenshots on how to log into MyGS, click here

Here are some other FAQ that may assist you with logging into MyGS:

Q: Why isn’t my username working?
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact Customer Care.

Q: Why aren’t I getting the password reset emails?
A: The password reset emails come from gsusacustomercare@girlscouts.org, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email,  contact Customer Care to verify that your username/email address is correct.

Q: How do I reset my password when I no longer have access to the email address associated with my account?
A: The GSCTX Customer Care team can easily change your username/email address without requiring you to recreate your account.

Q: Why can’t I see my family when I log in?
A: There are a couple reasons this could happen:

  • Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact Customer Care if you’d like to be listed as your household’s preferred contact.
  • You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact Customer Care to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in?
A: There are several reasons this could happen:

  • Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
  • Check your member profile to make sure you’re listed as a Troop Leader in the troop, as only Troop Leaders have access to the troop tab.
  • If your background check has expired, you may lose access until it is up-to-date.

If you need any other assistance logging into MyGS, please feel free to contact Customer Care

Family Renewal Instructions

For step-by-step screenshots on how to renew your family, click here

Troop Renewal Instructions (for Troop Leaders)

For step-by-step screenshots on how to renew members of your troop, click here

Lapsed Member Renewal Instructions

A lapsed member is someone who has not been registered for over a year and there is not a renewal option available for them when using MyGS. For assistance registering a lapsed member, please contact the council.

 

 Are you a Girl Scout Leader needing additional registration resources?  Click here.